A “Tomorrow Ready” Strategy for Government Technology

Blog Author:  Fletcher Previn, IBM Chief Information Officer

Addressing Open Questions About the Future of CXOs and Mission Support Functions

Co-Author: John Kamensky, Senior Fellow, IBM Center for The Business of Government

Statutory and non-statutory mission support functions have evolved over the past three decades, as described in an earlier post.  Over the years, there have been calls to resolve some open questions, for example with a proposal to update the 30-year-old Chief Financial Officers Act.  These include:

Agile Government: Enabling Successful Action

Today, governments around the world are leading response and recovery efforts to numerous crises, both immediate from the COVID-19 pandemic and long-term such as environmental sustainability. Effective strategies to address these urgent issues must move beyond conventional means of government action, often characterized by bureaucratic hurdles, slow funding streams, and lack of interchange with the public being served by government.

Government Performance Can Improve Trust

This week, the American Council for Technology and Industry Advisory Council (ACT-IAC) held its flagship annual event, the Executive Leadership Conference (#ELC2020), moved to a virtual environment.  As always, ELC brought government and industry leaders together for several days of exchanges on content about the direction of government and how technology can help drive government improvement in partnership with industry.  Of course, this year’s session was entirely

A post-COVID IT roadmap

Guest Blogger:  Mark Bohannon, Vice President, Government Affairs, Red Hat

When we return to the office, it will be a completely different experience, with most employees working staggered schedules, teams divided into groups and ever more reliance on technology to keep employees and customers connected and engaged.

Announcing the Center’s Challenge Grant Competition Recipients

Earlier this year, our Center welcomed proposals describing how existing and emerging technologies will transform how government works and delivers services to the public in light of the impact of COVID-19.  We received many proposals on the thee topics outlined in the request:  1) changing nature of work, 2) reimagining how government delivers services and products to the public, and 3) managing risk and building resilience.

A Short Trip Through Regulatory History

This week marks the 27th anniversary of the signing of Executive Order 12866, which has set out principles for development and review of Federal agency regulations across the last four Administrations.  The Office of Information and Regulatory Affairs (OIRA) at the Office of Management and Budget (OMB) oversees EO 12866; a view of key highlights behind the directive and its amendments provides an informative guid

How new leaders should think about artificial intelligence

Blog Co-Author:  Katie Malague, Vice President, Government Effectiveness, Partnership for Public Service

Intelligent automation incorporates AI, blockchain, cloud computing, robotics and other technologies, and is collectively transforming how agencies work—from managing paperwork to using data for decision-making to providing services to customers.

Successful Adoption of Intelligent Automation in Government: The Case of the DHS Procurement Innovation Lab

Pressure to do more with less, improve efficiency and reduce cost while meeting citizen needs is challenging government agencies. Intelligent Automation (IA) meets this challenge by transforming work while enabling the workforce to perform more effectively and efficiently.  Powered by artificial intelligence (AI) as part of an integrated platform -- which also includes Robotics Process Automation (RPA), analytics, process management, and digital strategy – IA can improve how federal agencies operate internally and serve customers externally.

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Executive Director
IBM Center for The Business of Government
600 14th Street, NW
Second Floor
Washington, DC 20005
United States
(202) 551-9310

Dan Chenok is Executive Director of the IBM Center for The Business of Government. He oversees all of the Center's activities in connecting research to practice to benefit government, and has written and spoken extensively around government technology, cybersecurity, privacy, regulation, budget, acquisition, and Presidential transitions. Mr. Chenok previously led consulting services for Public Sector Technology Strategy, working with IBM government, healthcare, and education clients.

Mr. Chenok serves in numerous industry leadership positions. He is a CIO SAGE with the Partnership for Public Service, Fellow of the National Academy of Public Administration, Member of the GAO Science and Technology Assessment and Analytics Polaris Advisory Council, Chair of the Cybersecurity Subcommittee of the DHS Data Privacy and Integrity Advisory Committee, Member of the Auburn University Center for Cyber and Homeland Security Board of Directors, Member of the American University IT Executive Council, and Co-Chair of the Senior Executives Association Community of Change for Governance Innovation; previously, he served as Chair of the Industry Advisory Council (IAC) for the government-led American Council for Technology (ACT), Chair of the Federal Information Security and Privacy Advisory Board, and two-time Cybersecurity commission member with the Center for Strategic and International Studies. Mr. Chenok also generally advises public sector leaders on a wide range of management issues. Finally, Mr. Chenok serves as an Adjunct Associate Professor with the LBJ School of Public Affairs at the University of Texas in Austin, teaching at the school's Washington, DC Center.

Before joining IBM, Mr. Chenok was a Senior Vice President for Civilian Operations with Pragmatics, and prior to that was a Vice President for Business Solutions and Offerings with SRA International.

As a career Government executive, Mr. Chenok served as Branch Chief for Information Policy and Technology with the Office of Management and Budget, where he led a staff with oversight of federal information and IT policy, including electronic government, computer security, privacy and IT budgeting. Prior to that, he served as Assistant Branch Chief and Desk Officer for Education, Labor, HHS, and related agencies in OMB's Office of Information and Regulatory Affairs. Mr. Chenok began his government service as an analyst with the Congressional Office of Technology Assessment, and left government service at the end of 2003.

In 2008, Mr. Chenok served on President Barack Obama’s transition team as the Government lead for the Technology, Innovation, and Government Reform group, and as a member of the OMB Agency Review Team.

Mr. Chenok has won numerous honors and awards, including a 2010 Federal 100 winner for his work on the presidential transition, the 2016 Eagle Award for Industry Executive of the Year, and the 2002 Federal CIO Council Azimuth Award for Government Executive of the Year.

Mr. Chenok earned a BA from Columbia University and a Master of Public Policy degree from Harvard's Kennedy School of Government.

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