The Operator's Manual - An Update of Chapter 3: People



Achieving your goals will depend on the hundreds, if not thousands, of people in your organization. While it has become a cliché to say that an organization’s most valuable resource is its people, the statement is true.

The workplace is undergoing a significant transition that presents unchartered territory and tremendous opportunity. This transformation includes a workforce that now includes four generations.

The Multi-Generational Workplace

This is the challenge of leading in a multi-generational workforce, which now spans four generations, and is increasingly driven by rapid technological changes that have changed the nature of work and how it gets done.

Did You Telework Today?

There are enormous benefits that can result from telework:  improved employee retention and reduced sick leave, cost savings from reduced use of office space and utilities, and reduced pollution from commuting. . . . and yes, the ability to work from home when it snows!  In fact, a study by the Telework Research Network claims potential savings of about $3.8 billion a year if all eligible federal employees participated.

Implementing Telework: Lessons Learned from Four Federal Agencies

This report offers practical implementation advice to agency leaders and front-line managers faced with implementing the newly-enacted law expanding telework opportunities to over one million federal workers.

Telework has been touted as being a winning strategy for government.  A study by the Telework Research Network claims potential savings for the federal government of nearly $3.8 billion as a result of reduced real estate costs, electricity savings, reduced absenteeism, and reduced employee turnover.

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