Using Design Thinking to Make a Difference

Effective Leadership in Network Collaboration: Lessons Learned from Continuum of Care Homeless Programs

These are very important questions and a recent IBM Center report,Effective Leadership in Network Collaboration: Lessons Learned from Continuum of Care Homeless Programs tackles these questions by examining collaboration within the context of homeless policy networks,an area receiving significant policy attention in recent years.

Topic 1: Performance Improvement and Analysis

Since the enactment of the Government Performance and Results Act in 1993, all agencies now have strategic plans and performance measures supported by an infrastructure of staff and processes build to collect and deliver performance data. The Obama Administration took office promising to appoint a “chief performance officer” to improve performance.