Co-Delivery: Beyond Traditional Citizen Engagement

How can governments at all levels engage their citizens in ways that are more meaningful – and fun -- to both the citizens and their community? A series of pioneering initiatives hold new promise that this now can be done on a much wider scale.

The Operator's Manual - An Update of Chapter 7: Innovation

Recognize that employees, especially those who are on the front line of your organization and who regularly deal with your agency’s customers, often are the source of innovative services that can benefit your customers. Getting them engaged is key.

 

MEMORANDUM FOR THE HEADS OF EXECUTIVE DEPARTMENTS AND AGENCIES
SUBJECT: Innovation

Moving Forward on the New Management Agenda

Key themes from this agenda reinforce some existing management activities and introduce new ones, and tie to the use of evidence, data and research to make better management and budget decisions.

Leadership in Action -- Summer 2013 The Business of Government Magazine (NEW)

The leaders profiled in this edition offer compelling insights, lessons learned, and, most of all, advice to others that is marked by clarity of mind and a sense of purpose. It is truly leadership in action...

Health IT - Better Healthcare at Lower Cost? Interview with Dr. Farzad Mostashari, National Coordinator for Health IT

Health Information Technology or Health IT has the potential to transform the practice of healthcare by reducing cost, improving quality, and enabling a patient centered approach to care.

Looking ahead at key challenges and opportunities for government

The Center’s new report is the result of multiple interviews with government leaders, an assessment of research and reports on challenges and opportunities from the Center and many other sources; and a roundtable involving key government, academic, and industry officials last May.  

New Report: A Guide for Innovative Public Servants

Released by the IBM Center for the Business of Government, “The Persistence of Innovation in Government: A Guide for Innovative Public Servants,” mines data from the 28-year history of the Harvard University’s Kennedy School’s Innovations in American Government Awards (HKS Awards). The report author, University of Toronto Professor Dr.

Innovation Australian-Style

Innovation seems to be a big deal in governments around the world. But the Australian Public Service developed a formal action plan for innovation in 2011 and is rolling out a series of initiatives that are building the use of innovation into the government’s institutional framework.

Leadership in Action - The Business of Government Magazine Spring 2014

In meeting varied missions, government executives confront significant challenges. Responding properly to them must be guided and informed by the harsh fiscal and budgetary realities of the day. It can no longer be simply a wishful platitude that government do more with less. Leaders need to change the way government does business to make smarter use of increasingly limited resources—leveraging technology and innovation to be more efficient, effective, anticipatory, adaptive, and evidence-based in delivering missions and securing the public trust.

Harnessing Evidence and Evaluation: Insights from Kathy Stack, Advisor, Evidence-Based Innovation, OMB

In a climate of fiscal austerity, it is far better to cut programs with minimal impact and improve existing programs, based on evidence from high-quality program evaluations. What is program evaluation? How can evidence and rigorous evaluation be best integrated into decision-making? Kathy Stack, Advisor for Evidence-Based Innovation, Office of Management and Budget (OMB) shares her insights on these topics and more.

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